Cex.io is a UK based exchange that is one of the most well-known and respects the EU laws. The exchange, which has been active since 2013, is at the top of the most reliable and fast exchange with double-sided verification technology and 2nd level PCI DSS certification. You can get Bitcoin and other sub cryptocurrencies by following our Cex.io review such as; Ethereum, Ripple, Bitcoin Cash, Dash, Zcash, and Bitcoin Gold from the exchange by using USD, EUR, GBP, and RUB.

Pros

  • Geared towards both beginners and more experienced clients
  • It doesn’t really matter what mobile platform you are using.
  • You can use the app on either Android platform or IOS platform.
  • It is almost-globally available. (We explained above what countries don’t support the app)
  • The company offers you with a reliable policy, and you feel that you are in really safe.
  • There are lots of trading options, and they will be useful to you.
  • Are you just using a credit card or just a debit card? Doesn’t matter. Because there are a few nice payment options. (You can see them above)
  • Provides numerous cryptocurrencies to buy.
  • Low fees.

Cons

  • You can’t make a transaction without verification.
  • Long verification process.
  • Some of the trading pairs don’t have liquidity.
  • The only security measure on the system is 2FA. It can be discussed whether it is enough or not.
  • We would like to say that there is a large spread between buying and selling BTC price

Is Cex.io Reliable?

The Europe-based company is one of the most reliable exchanges. Cex.io may have some problems due to system problems, but there are no users who could not get their money back. They provide this safety by using high-secure technology and respecting the EU laws.

First of all, there is a two-factor authentication, and the exchange has SSL and PCI DSS certificates. Cex.io uses encrypted data and cold storage for cryptocurrency funds. Also, it registered with the ICO in the United Kingdom, and they use AML*, KYC** policy, and procedures.

*AML (Anti Money Laundering) is the term used to prevent the laundering of money all over the world.

**KYC (Know Your Customer) is the process of collecting the information about the customer’s identity and address in order to apply necessary procedures such as AML.

Countries Where Cex.io is Available

Cex.io is a global exchange, but there may be some problems with some countries about credit card purchases or buying with bank transfer.

You can see them here;

Countries are restricted for credit card purchases Countries are restricted from buying with bank transfer
Iceland Afghanistan
The Vietnam Democratic Republic of the Congo
Afghanistan Côte d’Ivoire
Algeria Eritrea
Bahrain Ethiopia
Iraq Guinea-Bissau
Kuwait Haiti
Lebanon Iran
Libya Iraq
Nigeria Kenya
Oman Liberia
Pakistan Libya
Palestine Guinea
Qatar São Tomé and Príncipe
Saudi Arabia Somalia
Yemen Sudan
  Syria
  Tanzania
  Tunisia
  Turkey
  Vietnam
  Yemen
  Zimbabwe

Besides of that, there are some US States where Cex.io is not supported.

Alabama Alaska
Arizona Arkansas
Colorado Florida
Georgia Guam
Idaho Iowa
Kansas Louisiana
Maryland Michigan
Mississippi Nebraska
New Hampshire New Jersey
North Carolina North Dakota
Ohio Oregon
Tennessee Texas
U.S. Virgin Islands Vermont
Virginia Washington

These lists may be updated after the Cex.io review is published. Check out the official website to learn up-to-date lists.  

Cryptocurrencies You Can Get on Cex.io

Cex.io allows you to get a wide range of cryptocurrencies such as BTC, ETH, BCH, BTG, DASH, XRP, XLM, and ZEC ( Click on the currencies to get information about them.). Besides those buying options, Cex.io offers you four currencies as a payment method. These currencies are USD, EUR, GBP, and RUB. There may be new updates on Cex.io after publishing the Cex.io review, so you can learn last info by visiting the official website.

Buying Limits on Cex.io

cex.io
cex.io

Cex.io offers you four different membership options such as basic, verified, verified plus and corporate accounts. All these options have different buying limits.

For the basic accounts, $500 is allowed per day, and $2000 is allowed per month.

These limits are $10.000 per day and $100.000 per month for verified accounts.

There are no limits to verified plus and corporate accounts.

Cex.io Commission Rates

Depending on the transaction volume, the commission rates are gradually falling. First starting commission rate is 0.25%. When the transaction volume increases, commission rate drops to the level of 0.10%. The table below shows the detailed commission rates. You have to check out the official website of Cex.io to learn new updates that different from our Cex.io review.

Trade Volume 30d, BTC Taker Maker
≤ 5 0.25% 0.16%
≤ 30 0.23% 0.15%
≤ 50 0.21% 0.13%
≤ 100 0.20% 0.12%
≤ 200 0.18% 0.10%
≤ 1000 0.15% 0.08%
≤ 3000 0.13% 0.04%
≤ 6000 0.11% 0.00%
> 6000 0.10% 0.00%

Cex.io payment methods

Method Currency Fee
Credit Card USD 3.5% + $0.25
Credit Card Euro 3.5% + € 0.20
Credit Card RUB 5.25% + 15.57 RUB
Bank Transfer USD $10.00
Bank Transfer Euro €10.00
Bank Transfer RUB Generally-unknown

The platform of CEX.IO  offers users the ability to sell bitcoins with credit or debit cards. You can see the fees and conditions just below.

USD 2.9% + $4.99
Euro 2.9% + €4.99
RUB 2.9% + 499 RUB

The platform of CEX.io does not charge bank transfers’ fees. However, we can say that your bank may charge conversion fees on your deposit.

How to use Cex.io

How to Become a Member of Cex.io

register cex.io
register cex.io

Registering on Cex.io has same registration process with other websites, and in our Cex.io review, we will focus on how you can have a fully-secured membership on Cex.io.

First, you have to complete your registration process on Cex.io. You may set the double security system to the window that appears. In other words, besides your username and your password, you can generate another password from your phone. “Keep 2FA disabled” means you can skip this step, but we do not recommend it for the security of your account.

One of the other two options will allow you to download the “Smartphone app” or “Google Authenticator” application by downloading it from the app store and SMS / Phone Request will send the message to your phone. By choosing one, you will complete your account transactions.

How to Get Bitcoin and Other Coins by Using Cex.io?

After completing the registration process, that means, you are ready to get Bitcoin or other cryptocurrencies by using Cex.io and reading our Cex.io review.

cex.io payment
cex.io payment

First, click on “DEPOSIT” on the right side of the page. Select the credit card as a deposit method in the page that opens and then selects a new credit card at the bottom. Here, enter our credit card information and load our “selfie” with our credit card. Then we write the number of American dollars we want to send next to “USD” in the right corner and confirm the transaction. Your bank will automatically deduct this dollar amount from your card.

You can also process your Cex.io money transfer by bank transfer rather than credit card, but this requires a lengthy approval process.

Now it’s the last step. To get your Bitcoin, go to the main page and click on “BUY / SELL”. By using the pre-schedules there, click on “buy” under our preference. You can also get Bitcoin with an amount you want by going to the “Trade” section above.

Customer Support

If you have some troubles about Cex.io, you can access easily to customer service of Cex.io by using the following options.

  • Address: 2nd Floor, 1-5 Clerkenwell Road, London, EC1M 5PA, United Kingdom
  • Business inquiries via email: webmaster@cex.io
  • Accounts and other issues: support@cex.io

Conclusion

Cex.io has a long history in cryptocurrency exchange business. This history provides them experience, and they use this experience to make their clients happy. There are some reasons for choice Cex.io as an exchange. First, it provides high security with two-factor authentication, and there is no person who has trouble about getting money back. Then, Cex.io is suitable for both beginner and experienced clients. You can buy numerous cryptocurrencies and use four currencies as a payment method. Also, the most conspicuous feature of Cex.io is, you can complete your payments by using credit card fast and safely. Due to all these features, Cex.io is one of the most reliable and preferable exchange.

References: 

https://www.fxempire.com/crypto/exchange/cex.io/review#Customer%20Support
http://www.cryptocoinzone.com/cex-io-review/
https://99bitcoins.com/cex-io-review-why-are-reddit-users-complaining-about-this-exchange/
https://blog.cex.io/news/countries-restricted-17399
https://support.cex.io/hc/en-us/articles/232031428-New-countries-available-for-card-withdrawals

Go to CEX.IO

About the author

I am graduated from the faculty of communication. I have worked for major companies in the communication field, and acquire more than 12+ years of experience. I like to read empowering books, traveling and researching useful stuff on the internet. For a few years now, I have cultivated and developed a passion in the cryptocurrency world. I have decided to dedicate my time to create some posts on my blog about cryptocurrencies in general. Cryptocurrency World is growing fastly and will have longevity future however it has just born. I intend to improve myself on blockchain technology and share my knowledge.

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